What is the check-in and check-out policy at Malmaison Newcastle?
Check-in is from 15:00 and check-out is by 11:00.
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Malmaison Newcastle
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Key details
About the Hotel
Quayside, Newcastle upon Tyne, NE1 3DX,
- Close to the Quayside
Great
8.7
8.9
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The 4-star boutique-style Malmaison Newcastle hotel provides tour/ticket assistance, and a prime location, only 1.6 km from North East Art Collective Gallery. This perfect hotel is located in close proximity to The Quayside Market and welcomes its guests to use a sauna, spa therapy, and a satellite flat-screen or to enjoy vegetarian cuisine in the onsite à la carte restaurant.
Location
The hotel in Quayside with views of the River Tyne enjoys the proximity of tourist attractions such as Newcastle upon Tyne Town Wall, which stands about a 5-minute walk away. Attractions a mere 1.8 km from the Malmaison Newcastle include St James' Park Football Stadium.
Guests will also appreciate the vicinity to City Stadium, located approximately a 5-minute drive away. The property is in the vicinity of the historic Grainger Town Centre.
Malmaison Newcastle hotel is 950 metres from Monument city rail and 200 metres from City Road-GIBSON STREET-W/B bus stop.
Rooms
The allergy-free rooms come with a personal safe, free wireless internet and a flat-screen TV with satellite channels, as well as a minibar. These comfortable rooms feature a power shower and a separate toilet in the luxurious bathrooms. Offering a separate toilet and a shower, the bathrooms are also appointed with hairdryers and bath sheets. The rooms at the Malmaison Newcastle offer views of the bridge.
Eat & Drink
Breakfast is served in the onsite restaurant Chez Mal. This Newcastle upon Tyne hotel invites guests to have a drink at a 24-hour bar. It also features a lounge for guests' comfort. You can try Indian cuisine in a restaurant which is located very close by.
Leisure & Business
The on-site entertainment comprises wedding services. There is a fitness studio with a wide range of sports.
“Malmaison Newcastle delivers charm in spades; it's a historical building in the Quayside district with a boutique feel. I especially like the vibrant bar, and the fact that you can walk to the city centre. It's a solid choice for those seeking character and convenience.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Standard Double Room2 persons18 m²1 King-size bedAir conditioningBathtubroom details
- Standard Double Double2 persons25 m²2 Double bedsAir conditioningBathtubroom details
- Club Deluxe River View2 persons25 m²1 King-size bedAir conditioningBathtubroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Malmaison Newcastle, dining options abound, presenting a delightful blend of British and European flavors infused with creativity. Guests are invited to experience a modern and stylish atmosphere, whether enjoying a sumptuous breakfast or unwinding over dinner at the vibrant bar and grill.
Location
Quayside, Newcastle upon Tyne, NE1 3DX,
Explore Newcastle upon Tyne
Local Highlights
Gateshead Millennium Bridge
13 minutes' walk
Iconic pedestrian and cyclist bridge, known for its stunning design, connecting Newcastle and Gateshead with beautiful views.
Newcastle Castle
10 minutes' walk
Historic medieval castle offering insights into the city's past, with guided tours and amazing views from the keep.
Baltic Centre for Contemporary Art
6 minutes' walk
Contemporary art gallery housed in a former flour mill; features rotating exhibitions and stunning views from the viewing balcony.
The Great North Museum
20 minutes walking
Fascinating museum with collections spanning natural history to ancient civilizations; free admission makes it accessible for all.
Jesmond Dene Park
27 minutes' walk
Beautiful public park ideal for leisurely strolls or picnics, featuring wooded areas and a petting zoo for family fun.
Whickham Thorns Outdoor Activity Centre
10-minute drive
Outdoor adventure center offering exhilarating activities like climbing and biking for thrill-seekers of all levels.
Yoga at Hot Yoga Newcastle
18 minutes' walk
Relaxing yoga sessions in a calming environment, providing classes suitable for all skill levels to unwind and rejuvenate.
Tomahawk Steakhouse Newcastle
2 minutes' walk
Steakhouse known for its high-quality cuts, vibrant atmosphere, and excellent service; reservations recommended for peak times.
Aneesa's Buffet Restaurant
3 minutes' walk
Buffet offering a variety of Indian and Asian dishes; casual vibe perfect for families with diverse dietary options available.
Pitcher & Piano
3 minutes' walk
Stylish pub with a relaxed atmosphere, serving British classics and cocktails, complemented by a riverside view.
Tyneside Cinema
9 minutes' walk
Art deco cinema showcasing indie films and classics; unique café bar makes it a terrific spot for a casual evening out.
The Baltic Centre Bar
6 minutes' walk
Chill bar at the Baltic with art-inspired beverages, regular live music events, and great views over the River Tyne.
Newcastle Theatre Royal
14 minutes' walk
Historic venue offering a variety of performances from drama to musicals; family-friendly shows are often featured.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP23 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Polish, Bulgarian
Number of rooms:
112
Reviews and Ratings
Feedback about Malmaison Newcastle from previous guests about their experience.
Show moreShow less
Pros
Helpful staff
Comfortable bed
Great views
Cons
Poor lighting
Guest reviewsbased on 2297 reviews
Reese from United States
Single
Club Deluxe River View
3 nights in November 2025
|
Reviewed: January 04, 2026
9.0/10
River Views and Fab Service
amazing view helpful staff upgraded decor extra mile
Staff booked taxis for me to the event and back to the Rail Station. Breakfast had amazing views of the Quayside. coffee machine was a bit wobbly, staff were helpful. The upgraded decor is marvelous! They gave me an upgraded room, and this extra mile effort made a good impression.
Check-in wasn't the best. The receptionist didn't seem happy to be there.
Facilities
8/10
The hotel has a gym, even though it was shut for refurbishment . It is close to the Tyne river and easy to take a walk around the quayside area. A secure parking lot is right across from the hotel.
Rooms
9/10
My room includes amenities like a nespresso coffee machine and bottled water. chocolates. The bathroom was excellent, and the shower was fabulous to use every morning. Bath robes and slippers was in my room.
Service
10/10
The receptionist was professional and friendly at arrival. Breakfast staff was helpful, and the bar staff felt friendly too. Tessie stood out. She waited on me seven years ago and remembered me so fondly.
0 Helpful
|
Oscar from Sweden
club deluxe river view
3 nights in October 2025
|
Reviewed: December 31, 2025
9.6/10
excellent experience
comfortable bed perfect location
the location was perfect. i found the bed quite comfortable and enjoyed a good night's sleep. i particularly appreciated the air conditioning, especially given the warm weather .
Facilities
9/10
The hotel offers convenient parking, a definite plus for those arriving by car. i appreciated the easy access and assistance provided. fitness facilities are available. the space is somewhat limited, though adequate for a basic workout.
Dining
10/10
Breakfast included cooked-to-order options. The quality was AMAZING!!! the breakfast service ensured a great start to each day. the restaurant boasts nice views overlooking the bridge across the river tyne.
Service
10/10
The staff members were friendly and helpful. dave at reception stood out. He offered assistance on multiple occasions and ensured my stay was easy. amy's professional service during dinner was also commendable.
Rooms
9/10
my room had a lovely view of the millennium bridge and baltic. the bathroom included a bath and a separate shower, offering convenience. the room décor and comfort were notable.
Location
10/10
the hotel is perfect location on the quayside. it allows easy walking distance to the city center. it's a nice area of the city near the quayside.
0 Helpful
|
James from United Kingdom
Bridge View Room
3 nights in November 2025
|
Reviewed: December 25, 2025
9.5/10
Great Location Wonderful Room
large room clean room easy temperature
The location is very convenient for visiting The Glasshouse. My room overlooked the water. The room was large and clean. The temperature was easy to adjust.
The restaurant was not as good as expected considering the prices charged for the food and drinks.
Dining
9/10
The breakfast service included friendly staff who were helpful. The food was excellent and included Eggs Benedict with smoked salmon. The staff made sure I had everything I needed.
Rooms
10/10
The room was gorgeous with modern decorations and comfortable furnishings. The location provided easy access to food and drinks. The room offered views of the Quayside and the market.
0 Helpful
|
Andrew from United Kingdom
Business traveller
Club Deluxe
3 nights in November 2025
|
Reviewed: December 24, 2025
9.0/10
excellent stay
efficient check-in bar vouchers friendly staff lovely ambiance
the check-in process was efficient. i received vouchers for the bar instead of housekeeping. the staff were helpful and friendly throughout my stay. the hotel's decor created a general ambiance i appreciated.
the room was a bit dark even with all the lights on so i had to do makeup in the bathroom.
Facilities
9/10
the hotel offers superb breakfasts with many choices. the restaurant provides excellent food and service. the bar service was also excellent, with great staff members available.
Location
9/10
the hotel is conveniently located near local attractions and dining options. the hotel offered convenient access to a sunday walk to the quayside and market. it also provides views of the river from bedrooms.
0 Helpful
|
Isaac from Canada
Couple
Club Deluxe
3 nights in November 2025
|
Reviewed: December 22, 2025
8.8/10
good hotel, bad sleep
great location comfy bed
the hotel is in a great location. the room was very large and tidy. i also appreciated the big beds, very comfy. the staff at reception was very friendly and helpful.
the noise from the nearby bar kept me awake. bins outside my window were emptied at 1:30 am. i also woke up at 6:45 am because of a noisy refrigerated lorry. this was very inconvenient for my relaxing vacation.
Location
9/10
the hotel is placed near the quayside. it is also a few minutes walking distance to the city center. this spot allows guests to explore the area easily and efficiently.
Rooms
8/10
my club beautiful room had a nice view. the room was very clean and spacious. it featured a fridge and a coffee maker too for added convenience and enjoyment.
Service
10/10
the reception staff offered a warm welcome. tessie at breakfast made sure i had everything. tirso and the early team provided an excellent breakfast service each morning.
Dining
9/10
the breakfast was great with varied options. the eggs benedict with smoked salmon was beautiful. the bar staff was friendly and drinks were good in the evening.
Facilities
8/10
the hotel boasts a stylish interior design. it presents a very modern and pleasing look. the river environment makes it super to stroll along the quays.
0 Helpful
|
Jackson from United States
Family with children
Club Deluxe River View
2 nights in November 2025
|
Reviewed: November 27, 2025
9.3/10
Riverside Stay
king size bed nespresso machine fabulous shower
The receptionist acted professionally on arrival. I appreciated the beautiful room with a king size bed. Amenities included a Nespresso machine biscuits coffee tea bags bottled water and chocolates. The bathroom featured a fabulous shower and the room also provided bathrobes and slippers
The gym was closed for refurbishment and I was told upon arrival. It was one of the main reasons I booked this hotel over others. I would have appreciated prior notification
Dining
9/10
Breakfast offered excellent options and helpful staff assisted me. I also had a meal in the restaurant and it was perfect. The bar staff were friendly and the seating area in the bar was comfortable
Location
10/10
The hotel offers a great location near the river. This positioning provides easy access to nearby attractions. The hotel is in proximity to the city center facilitating easy exploration
Service
9/10
The staff demonstrated really good professionalism. I was impressed by the receptionist's friendly demeanor. The breakfast staff were helpful and attentive to my needs. The bar staff created a cute atmosphere for relaxation
Rooms
9/10
My room included a comfortable king size bed and nice decor. The bathroom was excellent with a fabulous shower. I found amenities such as a Nespresso machine convenient. I found the bathrobes and slippers added a touch of luxury
0 Helpful
|
George from United Kingdom
Single
Standard Double Room
3 nights in November 2025
|
Reviewed: November 26, 2025
6/10
outside noise faulty remote
the staff was friendly, acceptable.
The room i got was far from quiet. Noise from outside kept me awake. also, the tv remote didn't work which was annoying. i tried calling reception, but nobody answered, so i just gave up on watching tv.
0 Helpful
Show more reviews
FAQs
About Malmaison Newcastle
Is parking available at Malmaison Newcastle?
Public parking is available nearby for 10 GBP per day without the need for a reservation.
What is the distance from Malmaison Newcastle to the nearest attractions?
The hotel is located 0.5 km from the Baltic Centre for Contemporary Art and 0.5 km from the Gateshead Millennium Bridge.
Does Malmaison Newcastle offer breakfast options?
Breakfast is available for an additional charge of 23 GBP.
What dining options are available at Malmaison Newcastle?
The on-site Chez Mal Brasserie offers British and French-inspired dishes along with an adjoining bar serving a wide selection of cocktails.
What amenities are provided in the rooms at Malmaison Newcastle?
Rooms feature air conditioning, a flat-screen satellite TV, mood lighting, and luxury toiletries in the en suite bathrooms.
What languages do the staff at Malmaison Newcastle speak?
Staff members are proficient in English.
Is there a bar at Malmaison Newcastle?
Yes, the hotel has an on-site bar that serves cocktails and fine wines.
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