What is the check-in and check-out policy at Malmaison Newcastle?
Check-in is from 15:00 and check-out is by 11:00.
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Malmaison Newcastle
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Key details
About the Hotel
Quayside,
Newcastle upon Tyne,
United Kingdom,
NE1 3DX,
Tyne and Wear
- Close to the Quayside
Great
8.7
8.9
4.4
4.5
Loved by Malmaison Newcastle guests
"Room excellent looked onto millennium bridge."
"We requested a room with a bridge view and boy did we get it!"
"Upgraded to a newly renovated jr suite."
Situated nearly a 5-minute walk from The Quayside Market, the 4-star boutique-style Malmaison Newcastle hotel features a sauna, spa therapy, and a satellite flat-screen. Located not far from such shopping venues as the traditional style covered Grainger Market, this perfect hotel has 112 rooms near a train station.
Location
Nestled a mere 1.3 km from O2 Academy Newcastle Music Venue, the hotel is a mere 1.1 km from the Downtown shopping district. The Malmaison Newcastle also lies in the prime touristic area, in the immediate vicinity of Newcastle upon Tyne Town Wall.
Guests will also appreciate the vicinity to City Stadium, located only 13 minutes' walk away. The property is situated a mere 1.2 km from the historic Grainger Town Centre.
Gateshead Interchange bus station can be found a short way from this hotel.
Rooms
The rooms at Malmaison Newcastle hotel include an iron with ironing board and an air conditioner, as well as media facilities like free Wi-Fi and a flat-screen TV with satellite channels. The rooms also have carpeted flooring. The bathrooms come with a separate toilet and a shower, along with free toiletries and bath sheets. They offer views of the river.
Eat & Drink
There are vegetarian dishes in the menu of Malmaison Grill restaurant at the Malmaison Newcastle. The 24-hour bar provides you with a place to unwind. Guests can enjoy breathtaking views from this bar. There is also a restaurant with different Indian dishes in the area.
Leisure & Business
The accommodation will also help you keep fit with fitness classes at a fitness room available on site.
“Malmaison Newcastle delivers charm in spades; it's a historical building in the Quayside district with a boutique feel. I especially like the vibrant bar, and the fact that you can walk to the city centre. It's a solid choice for those seeking character and convenience.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Standard Double Room
2 persons
18 m²
1 King-size bed
Shower
Heating
room details
Standard Double Double
2 persons
25 m²
2 Double beds
Shower
Heating
room details
Club Deluxe River View
2 persons
25 m²
1 King-size bed
Shower
Coffee machine
room details
Club Deluxe
2 persons
20 m²
1 King-size bed
Shower
Coffee machine
room details
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Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Malmaison Newcastle, dining options abound, presenting a delightful blend of British and European flavors infused with creativity. Guests are invited to experience a modern and stylish atmosphere, whether enjoying a sumptuous breakfast or unwinding over dinner at the vibrant bar and grill.
Hotel location
Quayside,
Newcastle upon Tyne,
United Kingdom,
NE1 3DX,
Tyne and Wear
Map view
Quayside,
Newcastle upon Tyne,
United Kingdom,
NE1 3DX,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.0
km
Night club
Newcastle Castle
820 m
Bridge
The Tyne Bridge
930 m
Gallery
The Biscuit Factory
890 m
Museum
The Great North Museum
1.7
km
Museum
Life Science Centre
1.6
km
Bridge
High Level Bridge
670 m
Museum
Victoria Tunnel
910 m
Museum
Discovery Museum
1.8
km
Church
Saint Nicholas Cathedral
820 m
Market
Grainger Market
1.1
km
Landmark
Newcastle Cathedral
820 m
Cinema
Tyneside Cinema
700 m
Landmark
Grainger Town
1.1
km
Square
The Blue Carpet
900 m
Landmark
Historic England
620 m
Mall
Eldon Square
1.3
km
Monument
Grey's Monument
1.1
km
Landmark
Grey Street
780 m
Gallery
Laing Art Gallery
940 m
Stadium
St James' Park
1.8
km
Church
Cathedral Church of St Mary
1.4
km
Museum
Seven Stories
900 m
Shopping Area
Central Arcade Newcastle
1.1
km
Nearby
Market
The Quayside
370 m
Gallery
Baltic Centre for Contemporary Art
430 m
Museum
Holy Jesus Hospital
470 m
Bridge
Swing Bridge
590 m
Museum
St Mary's Heritage Centre
470 m
Gallery
Side Photographic Gallery
520 m
Restaurants
Pitcher & Piano
190 m
108 Quayside
Aneesa's Buffet Restaurant
160 m
Forster Street The Quayside
Tomahawk Steakhouse Newcastle
160 m
95 Quayside
BALTIC Kitchen
270 m
Gateshead Quays South Shore Road
The Broad Chare
300 m
25 Broad Chare Quayside
Dadyal Asian Restaurant
440 m
2 - 4 Howard Street Ne1 2az
Piccolinos
400 m
Stockbridge House Stockbridge Trinity Gardens
St Vincent
330 m
29 Broad Chare
Sabatini
430 m
25 King Street Newcastle-on-Tyne
Explore Newcastle upon Tyne
Local Highlights
Newcastle Castle
10 minutes' walk
Historic medieval castle offering insights into the city's past, with guided tours and amazing views from the keep.
Baltic Centre for Contemporary Art
6 minutes' walk
Contemporary art gallery housed in a former flour mill; features rotating exhibitions and stunning views from the viewing balcony.
The Great North Museum
20 minutes walking
Fascinating museum with collections spanning natural history to ancient civilizations; free admission makes it accessible for all.
Tomahawk Steakhouse Newcastle
2 minutes' walk
Steakhouse known for its high-quality cuts, vibrant atmosphere, and excellent service; reservations recommended for peak times.
Aneesa's Buffet Restaurant
3 minutes' walk
Buffet offering a variety of Indian and Asian dishes; casual vibe perfect for families with diverse dietary options available.
Pitcher & Piano
3 minutes' walk
Stylish pub with a relaxed atmosphere, serving British classics and cocktails, complemented by a riverside view.
Tyneside Cinema
9 minutes' walk
Art deco cinema showcasing indie films and classics; unique café bar makes it a terrific spot for a casual evening out.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at GBP 10 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP23 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Polish, Bulgarian
Number of rooms:
112
Reviews and Ratings
Feedback about Malmaison Newcastle from previous guests about their experience.
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Pros
Helpful staff
Comfortable bed
Great views
Cons
Poor lighting
Guest reviewsbased on 2439 reviews
Reese from United States
Single
Club Deluxe River View
3 nights in November 2025
|
Reviewed:January 04, 2026
9.0/10
River Views and Fab Service
amazing viewhelpful staffupgraded decorextra mile
Staff booked taxis for me to the event and back to the Rail Station. Breakfast had amazing views of the Quayside. coffee machine was a bit wobbly, staff were helpful. The upgraded decor is marvelous! They gave me an upgraded room, and this extra mile effort made a good impression.
Check-in wasn't the best. The receptionist didn't seem happy to be there.
Facilities
8/10
The hotel has a gym, even though it was shut for refurbishment . It is close to the Tyne river and easy to take a walk around the quayside area. A secure parking lot is right across from the hotel.
Rooms
9/10
My room includes amenities like a nespresso coffee machine and bottled water. chocolates. The bathroom was excellent, and the shower was fabulous to use every morning. Bath robes and slippers was in my room.
Service
10/10
The receptionist was professional and friendly at arrival. Breakfast staff was helpful, and the bar staff felt friendly too. Tessie stood out. She waited on me seven years ago and remembered me so fondly.
0 Helpful
|
Oscar from Sweden
club deluxe river view
3 nights in October 2025
|
Reviewed:December 31, 2025
9.6/10
excellent experience
comfortable bedperfect location
the location was perfect. i found the bed quite comfortable and enjoyed a good night's sleep. i particularly appreciated the air conditioning, especially given the warm weather .
Facilities
9/10
The hotel offers convenient parking, a definite plus for those arriving by car. i appreciated the easy access and assistance provided. fitness facilities are available. the space is somewhat limited, though adequate for a basic workout.
Dining
10/10
Breakfast included cooked-to-order options. The quality was AMAZING!!! the breakfast service ensured a great start to each day. the restaurant boasts nice views overlooking the bridge across the river tyne.
Service
10/10
The staff members were friendly and helpful. dave at reception stood out. He offered assistance on multiple occasions and ensured my stay was easy. amy's professional service during dinner was also commendable.
Rooms
9/10
my room had a lovely view of the millennium bridge and baltic. the bathroom included a bath and a separate shower, offering convenience. the room décor and comfort were notable.
Location
10/10
the hotel is perfect location on the quayside. it allows easy walking distance to the city center. it's a nice area of the city near the quayside.
0 Helpful
|
James from United Kingdom
Bridge View Room
3 nights in November 2025
|
Reviewed:December 25, 2025
9.5/10
Great Location Wonderful Room
large roomclean roomeasy temperature
The location is very convenient for visiting The Glasshouse. My room overlooked the water. The room was large and clean. The temperature was easy to adjust.
The restaurant was not as good as expected considering the prices charged for the food and drinks.
Dining
9/10
The breakfast service included friendly staff who were helpful. The food was excellent and included Eggs Benedict with smoked salmon. The staff made sure I had everything I needed.
Rooms
10/10
The room was gorgeous with modern decorations and comfortable furnishings. The location provided easy access to food and drinks. The room offered views of the Quayside and the market.
0 Helpful
|
Andrew from United Kingdom
Business traveller
Club Deluxe
3 nights in November 2025
|
Reviewed:December 24, 2025
9.0/10
excellent stay
efficient check-inbar vouchersfriendly stafflovely ambiance
the check-in process was efficient. i received vouchers for the bar instead of housekeeping. the staff were helpful and friendly throughout my stay. the hotel's decor created a general ambiance i appreciated.
the room was a bit dark even with all the lights on so i had to do makeup in the bathroom.
Facilities
9/10
the hotel offers superb breakfasts with many choices. the restaurant provides excellent food and service. the bar service was also excellent, with great staff members available.
Location
9/10
the hotel is conveniently located near local attractions and dining options. the hotel offered convenient access to a sunday walk to the quayside and market. it also provides views of the river from bedrooms.
0 Helpful
|
Isaac from Canada
Couple
Club Deluxe
3 nights in November 2025
|
Reviewed:December 22, 2025
8.8/10
good hotel, bad sleep
great locationcomfy bednoisy bar
the hotel is in a great location. the room was very large and tidy. i also appreciated the big beds, very comfy. the staff at reception was very friendly and helpful.
the noise from the nearby bar kept me awake. bins outside my window were emptied at 1:30 am. i also woke up at 6:45 am because of a noisy refrigerated lorry. this was very inconvenient for my relaxing vacation.
Location
9/10
the hotel is placed near the quayside. it is also a few minutes walking distance to the city center. this spot allows guests to explore the area easily and efficiently.
Rooms
8/10
my club beautiful room had a nice view. the room was very clean and spacious. it featured a fridge and a coffee maker too for added convenience and enjoyment.
Service
10/10
the reception staff offered a warm welcome. tessie at breakfast made sure i had everything. tirso and the early team provided an excellent breakfast service each morning.
Dining
9/10
the breakfast was great with varied options. the eggs benedict with smoked salmon was beautiful. the bar staff was friendly and drinks were good in the evening.
Facilities
8/10
the hotel boasts a stylish interior design. it presents a very modern and pleasing look. the river environment makes it super to stroll along the quays.
0 Helpful
|
Jackson from United States
Family with children
Club Deluxe River View
2 nights in November 2025
|
Reviewed:November 27, 2025
9.3/10
Riverside Stay
king size bednespresso machinefabulous showergym closure
The receptionist acted professionally on arrival. I appreciated the beautiful room with a king size bed. Amenities included a Nespresso machine biscuits coffee tea bags bottled water and chocolates. The bathroom featured a fabulous shower and the room also provided bathrobes and slippers
The gym was closed for refurbishment and I was told upon arrival. It was one of the main reasons I booked this hotel over others. I would have appreciated prior notification
Dining
9/10
Breakfast offered excellent options and helpful staff assisted me. I also had a meal in the restaurant and it was perfect. The bar staff were friendly and the seating area in the bar was comfortable
Location
10/10
The hotel offers a great location near the river. This positioning provides easy access to nearby attractions. The hotel is in proximity to the city center facilitating easy exploration
Service
9/10
The staff demonstrated really good professionalism. I was impressed by the receptionist's friendly demeanor. The breakfast staff were helpful and attentive to my needs. The bar staff created a cute atmosphere for relaxation
Rooms
9/10
My room included a comfortable king size bed and nice decor. The bathroom was excellent with a fabulous shower. I found amenities such as a Nespresso machine convenient. I found the bathrobes and slippers added a touch of luxury
0 Helpful
|
George from United Kingdom
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:November 26, 2025
6/10
friendly staffoutside noisefaulty remote
the staff was friendly, acceptable.
The room i got was far from quiet. Noise from outside kept me awake. also, the tv remote didn't work which was annoying. i tried calling reception, but nobody answered, so i just gave up on watching tv.
0 Helpful
FAQs
About Malmaison Newcastle
Is parking available at Malmaison Newcastle?
Public parking is available nearby for 10 GBP per day without the need for a reservation.
What is the distance from Malmaison Newcastle to the nearest attractions?
The hotel is located 0.5 km from the Baltic Centre for Contemporary Art and 0.5 km from the Gateshead Millennium Bridge.
Does Malmaison Newcastle offer breakfast options?
Breakfast is available for an additional charge of 23 GBP.
What dining options are available at Malmaison Newcastle?
The on-site Chez Mal Brasserie offers British and French-inspired dishes along with an adjoining bar serving a wide selection of cocktails.
What amenities are provided in the rooms at Malmaison Newcastle?
Rooms feature air conditioning, a flat-screen satellite TV, mood lighting, and luxury toiletries in the en suite bathrooms.
What languages do the staff at Malmaison Newcastle speak?
Staff members are proficient in English.
Is there a bar at Malmaison Newcastle?
Yes, the hotel has an on-site bar that serves cocktails and fine wines.
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